CHURCH OF MERCH • RETURNS & EXCHANGES
Please use this form ONLY if you are requesting a return or an exchange.
READY? LETS START.
 
Thank you for taking the time to fill this out. By providing us with this information you will make the Returns & Exchanges process be nice and smooth. 

Please provide the info requested below.
 
What website did you order from? *

 
What is the full name that was used when the order was placed?

 
What is the order number?

 
Are we helping you with a return or an exchange? *

Please choose carefully, as this helps us get the info to the correct people.

 
What is the reason for the exchange?


 
What is the reason for the return? *


 
If you can, please upload an image of the damage.

This is optional, but would be really helpful. Receiving images in advance of receiving your return package may assist in getting your issue taken care of faster.
 
Ok, Incorrect Item... Lets get this sorted out.

 
Which item was incorrect?

 
What were you supposed to receive?

 
Ok, you received the incorrect size... We'll get this taken care of.

 
What size did you receive?


 
What size were you supposed to receive?


 
OK, So you want to exchange something...

Keep in mind that we work with a lot of stores with varying exchange policies. Please make sure to read the exchange policy on the store you ordered from before completing this form.
 
What do you want to send back to us?

 
What would you like to receive in exchange?

 
OK, got it. Can you give me a little more detail so we can work to improve?

 
Are you also requesting a refund?


 
What is the best way to contact you if we have questions?

 
OK, GET A PENCIL OR A PEN OR GET READY TO COPY AND PASTE THIS RETURNS ADDRESS...

 
CHURCH OF MERCH
Attn: Returns & Exchanges
834 Ceres Ave
Los Angeles, CA
90021

Thank you for taking the time to fill this out. 

We will now wait for your package to get back to us. 

Once we have it, we will get in touch with you. 

In the meantime, feel free to get in touch with us by either replying to your original customer service ticket, or by phone. 

Monday - Friday, 10AM to 6PM
Saturday + Sunday, CLOSED

Studio Phone: 213.258.9437

Thx. - Church of Merch
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